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The CSI Advantage

A Business Partner That Make a Difference

When you retain CSI, you get much more than a collection agency. The CSI philosophy is to become your business partner dedicated to your specific recovery needs. We are experts in the debt recovery industry and our business practices reflect the utmost in professionalism towards you and your customers. CSI employes solid recovery techniques and practices that yield better results with shorter pending time. Our methodology combined with outstanding customer service ensures your customers, will remain your customers.

Our Objectives Are The Same
The bottom line is to obtain the highest recovery percentage in the least amount time. At CSI we don't charge a fee until we make recoveries. Because of this arrangement, it is our top priority to meet and exceed our recovery goals in the quickest time possible. To find out in-depth information and how CSI can benefit you, go to the Contact Us page.

Reporting Capabilities
CSI clients enjoy secure access via the internet to their accounts and reporting tools. Our online users can submit accounts, review ongoing activity, reports direct payments, make account adjustments and update demographic data.

Payment Processing
Your customers can make payments several ways:
- Through our website, we offer secure access for payment submission via credit card, debit card or pay by check
- Phone payments

HIPAA, FDCPA and FCCPA Compliance
CSI documents compliance through strict internal processes, which provides requirements for planning and performing audits including regulatory audits


  1. Recovery Results - Our average rate of recovery is proven well ahead of the national average.
  2. Client Customization - We design and implement services targeted to your specific needs.
  3. Effortless Transactions - We increase your office productivity by providing rapid information transfer and customized monthly reports to fit your business needs.
  4. Cutting Edge Technology - CSI utilizes and maintains our own custom collection and reporting software system that ensures the best results possible.
  5. Experience - CSI offers over 50 years of debt collection experience.
  6. Reputation - CSI respected by its clients and the community and is bonded and licensed by the Arkansas State Board of Collection Agencies.
  7. Expertise - At CSI we are continually expanding our knowledge base on best practices, new recovery methods and techniques to remain a leader in our industry. CSI staff members participate in continuing education opportunities and are active in state and national professional organizations.
  8. Customer Care - CSI understands the importance of preserving the debtor/creditor relationship when collecting debt, and we'll work to get what you're owed without losing your customer.

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