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Our Services

While many debt collection agencies offer cookie-cutter, out-of-the box solutions, CSI doesn't believe "one size fits all." The fact is, every customer's situation is different, and you deserve a team dedicated to finding a solution that best fits your needs -- whatever those needs may be.

We are dedicated to collecting the maximum amount on each account. Our fee is based solely on dollars collected, not on the time involved in working an account nor on prolonged negotiations and mediation.

CSI Tools & Assets include:

  • Electronic placement of accounts (e-mail, FTP, data entry website-all encrypted)
  • On-line Skip Tracing
  • On-line Credit Bureau Access
  • On-line Payment Portal which allows customers to pay 24/7/365

CSI Accounting & Reporting Software

CSI utilizes the most secure, flexible and reliable computer software in the debt collection industry, which enables us to handle accounts with the utmost accuracy and security. We are able to provide detailed reporting and account activity at the click of a mouse. We provide our clients with the following advantages:

  • Ability to transmit electronic files via our website
  • Receive detailed account reports via client log-in
  • Communicate directly with CSI via client log-in at clients' convenience
  • View real-time information of customer accounts, collection data and estimated returns

CSI Cutting Edge Technology

CSI deploys several internal and external technologies in support of efficient and effective collections and client support.

  • Secure VPN technology
  • Secure email with 128-bit encryption
  • Secure Client Services web-site
  • Web-based technology for accepting check and credit card payments
  • Firewall protection
  • Email spam and anti-virus protection
  • Integrated account scoring technology
  • Automated probate recovery systems technology for rapid verification of deceased persons

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